Success Does not Come by Mere Accident

Changes in the law, new products, new ways of sale, new competitors, further mergers – the insurance industry is under permanent pressure to change.

A key role in successfully overcoming these demands falls to the technical-methodical modeling and management of core and support processes. Core processes are, for example, the internal processes of policy administration or the connection of channels of distribution with the back office organization including the customer service center. Examples for the support and cross-section processes that are becoming more and more important are incasso/excasso, partners, bonuses, writing letters and document management.

viadico supports you in the separate phases - from analysis to testing to taking into operation. In this we strictly adhere to project objectives like the optimization of efficiency or standardization. The focus of the project can also be on the (gradual) transfer to a service-oriented architecture of applications (SOA) or on the industrialization of the business processes.

viadico knows both the business processes in the insurance industry and the application systems in operation at many insurance companies. Furthermore, we have the required methodical knowledge to adjust processes and systems. Therefore viadico can support you efficiently, for example, when re-designing your business processes within existing application environments, i.e., when the protection of investments already made in IT is of special importance.

 

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